Activity Cleaner Add to Chrome

Refund policy

Fixed, or your money back. Here's how our promise works and how to ask for a refund.

Last updated November 10, 2026

In short

  • Something doesn't work in your first 14 days of Pro? If we can't fix it within 7 days, you get a full refund.
  • Charged by mistake, twice or after cancelling? Refunded straight away.
  • Cancel any time. Pro keeps working until the end of your paid month.

Our 14-day fix-or-refund promise

If something in Activity Cleaner Pro doesn't work for you within 14 days of your first payment, tell us. If we can't fix it within 7 days of your message, we'll refund your payment in full.

To help us fix it fast, please tell us:

  • which tool you were using;
  • what happened;
  • what you expected to happen instead.

Screenshots help, but please never send your Instagram password. We'll never ask for it.

Charges refunded straight away

We refund these in full, straight away, at any time:

  • a charge you didn't mean to make;
  • a duplicate charge for the same subscription;
  • any charge made after you cancelled.

How to ask for a refund

  1. Send us a message through the contact form with the topic Billing, or email [email protected].
  2. Include the email address you used at checkout, and your order number if you have it (it's in your receipt email).
  3. We reply by email, usually within a day.

How refunds are paid

Refunds go back to your original payment method through Lemon Squeezy, our reseller and merchant of record. They're issued as soon as we approve them. Your bank or card provider usually shows the money within 5 to 10 business days.

When a subscription payment is refunded, Pro on that license ends and your subscription is cancelled, unless we agree otherwise with you.

Cancelling

You can cancel Pro at any time from Manage subscription. Pro keeps working until the end of the month you've paid for, and you won't be charged again. Cancelling on its own doesn't refund the current month, except under the promise above or for a charge made by mistake.

This policy is in addition to your rights under consumer law where you live, for example in the UK or the European Union. Nothing here limits those rights.